Сollect Protémoa Universe Cards®
with every order to win valuable prizes.
With every* item ordered on our website, you will receive a stainless steel card in a red envelope.
*One card per $60+ item or cheaper items totaling $60+ (or EUR equivalent).
The cards, which have different characters depicted, are randomly placed in these identical envelopes.
Rip open the envelope to
see who you’ve won!
Each character awards you a different amount of Universe Points. The more rare is the character — the more points you win!
Collect Universe Points and redeem them on the website to unlock valuable prizes once you reach certain levels.
Store credits can be used in full to receive completely free items. Unlock a new prize with every level you reach.
Each card features a unique ID located on the bottom of the card's back side.
Types of cards and chances of winning:
(as of June, 2024):
FAQ
Are the cards really made of solid metal?
Yes, the Universe Cards are high-end collectibles. The card size is identical to a credit card, so you can keep it inside your wallet.
Will I receive a card with every item I order?
You will receive one card for each item priced at $60+ (or EUR equivalent) excluding shipping, or one card for cheaper items totaling $60+ excluding shipping. Some exceptions may apply to discounted items, seasonal sales, and special promotional items.
Can I win more than one card if I order multiple items in a single order?
Yes, if you order two or more items, the same rules will apply, and you will receive more than one card if the $60+ requirement is satisfied.
How do I submit my card?
Click on the red "Submit my card" button and enter your card ID. Please do this no later than 7 days after receiving your order.
How can I spend my store credits?
Store credits can be used in full to receive completely free items of your choice or to partially pay for your order. You can redeem them at any time within 1 year.
What happens to my points if I return my order?
To avoid malpractice and scams, points will be deducted for returned orders.
How do I collect my store credits or other prizes when I reach a new level?
Please email us at care@protemoa.com to collect your prize. Later this year, we will introduce an automatic portal to submit your cards and count your points and current level.